Insights

Practical thinking behind the work.

Writing on business websites, ecommerce, custom software and the decisions involved in building technology around real business requirements.

Articles

  1. 01

    Ecommerce

    Custom Ecommerce vs Shopify: When Does Custom Actually Make Sense?

    Learn when Shopify or another ecommerce platform is enough, when custom ecommerce starts making sense, and what business complexity should drive the decision.

  2. 02

    Software Decisions

    Website or Web Application? How to Know What Your Business Actually Needs

    Understand the practical difference between a business website and web application, when each makes sense, and how to choose based on the work your business needs software to perform.

  3. 03

    Business Websites

    What Should a Business Website Actually Do?

    Learn what a business website should actually do—from helping customers understand and trust a company to improving discovery, enquiries, mobile usability and business outcomes.

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Practical notes on business websites, software decisions, ecommerce and systems thinking. No sales sequence.